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Welcome
The City of Columbus Call Center provides a way for you, the resident, to submit
a request for City Services. The Call Center is the single point of contact for
requesting all non-emergency City services and is available to residents, City
businesses, and visitors.
The Columbus Call Center is also known as "3-1-1"; its mission is to provide
access to City services and City information with the highest possible levels
of customer service. The "3-1-1" initiative strives to help City agencies
provide efficient service delivery by allowing them to focus on their core
missions, manage workloads efficiently, provide insight into the needs of
residents, and measure how well services are delivered.
For emergency issues regarding Columbus public utilities, please contact the
Department of Public Utilities directly:
For water emergencies during non-business hours, call 645-7788.
For electric emergencies during non-business hours, call 645-7627.
For sewer emergencies during non-business hours, call 645-7102.
FEATURED SITES
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| Check a Service Request
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| To view the status of your existing Service Request please click the link
below. Note: you will need a valid Service Request number.
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| Click Here>>> |
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