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Welcome
The City of Columbus Call Center provides a way for you, the resident, to submit
a request for City Services. The Call Center is the single point of contact for
requesting all non-emergency City services and is available to residents, City
businesses, and visitors.
The Columbus Call Center is also known as "3-1-1"; its mission is to provide
access to City services and City information with the highest possible levels
of customer service. The "3-1-1" initiative strives to help City agencies
provide efficient service delivery by allowing them to focus on their core
missions, manage workloads efficiently, provide insight into the needs of
residents, and measure how well services are delivered.
Click here to see a video overview of the 311 Service
Center
For emergency issues regarding Columbus public utilities, please contact the
Department of Public Utilities directly:
For water emergencies during non-business hours, call 645-7788.
For electric emergencies during non-business hours, call 645-7627.
For sewer emergencies during non-business hours, call 645-7102.
FEATURED SITES
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| Check a Service Request
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| To view the status of your existing Service Request please click the link
below. Note: you will need a valid Service Request number.
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| Click Here>>> |
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Browser Compatibility Statement
We recognize that our visitors may have various operating systems and Internet browsers. Although we want every visitor to have the best possible experience on our website, we understand it is impossible to provide web pages that work identically, efficiently, and effectively with all browsers and settings.
This site has been designed to work the best with:
• Internet Explorer 7 (IE7). To learn more about or download IE7, please visit
Microsoft's web site.
http://www.microsoft.com/windows/internet-explorer/default.aspx
• Mozilla Firefox version 2.0. Please visit
http://www.mozilla.com/en-US/firefox/ to download.
For older browsers, content
may appear to have disappeared. This happens when your browser window size is
too small. If that is the case, either scroll down or simply maximize your
browser window. If you still have trouble viewing any part of our web site, or
if your browser and computer combination cause pages to be rendered unreadable,
please let us know so we can address the problem. Contact Us.
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