311 SERVICE CENTER – COMMUNITY ANNOUNCEMENTS.

REFUSE DIVISION CONTAINER CONVERSIONS - Continuing through mid-December 2019, the Refuse Division will notify affected residents via mail with detailed information about the replacement of 300 gallon containers with 90 gallon containers. Impacted residents will receive a notice prior to delivery of new 90 gallon containers. Following is the updated conversion schedule:

2019 Conversion Schedule with Impacted Areas:

October

Georgesville Road Station. BOUNDARIES: W. Broad St, Town St., West Park, Central Ave. Converted to 90-gallon front curb/alley collection on Monday November 4, 2019.

November

Morse Road Station. BOUNDARIES: Cliffside, Hudson St. Railroad, 4th St. Converted to 90-gallon front curb collection on Tuesday, November 19, 2019

Morse Road Station. BOUNDARIES: 12th Ave., Chittenden Ave., Cleveland Ave., Kingry St. Converted to 90-gallon front curb collection on Thursday November 21, 2019.

December

Alum Creek Station. BOUNDARIES: E. Innis Ave., Hosack St., Parsons Ave., S. High St. Will convert to 90-gallon alley collection on Monday December 23, 2019.

January

***NO CONVERSIONS***

February

***NO CONVERSIONS***


The City of Columbus Service Center provides a way for you, the resident, to submit a request for City Services. The Service Center is the single point of contact for requesting all non-emergency City services and is available to residents, City businesses, and visitors.

The Columbus Service Center is also known as "3-1-1"; its mission is to provide access to City services and City information with the highest possible levels of customer service. The "3-1-1" initiative strives to help City agencies provide efficient service delivery by allowing them to focus on their core missions, manage workloads efficiently, provide insight into the needs of residents, and measure how well services are delivered.

Call Center hours

Monday - Friday: 7:00 AM - 6:00 PM

Saturday/Sunday: Closed

Phone Number: (614)645-3111 or Email us

For a Police or Fire emergency, dial 9-1-1.

PLEASE NOTE: If you have a non-emergency Police or Fire issue that needs prompt attention outside the normal business hours of the 311 Service Center, please call (614)645-4545.

For water emergencies during non-business hours, call (614)645-7788.

For electric emergencies during non-business hours, call (614)645-7627.

For sewer emergencies during non-business hours, call (614)645-7102.

To report pollution in our rivers and streams or to report anything other than rain entering a storm drain, call (614)645-STREAM(7873) 24 hours a day.

FOR CRIB (PACK ‘N PLAY) EMERGENCIES DURING NON-BUSINESS HOURS CALL THE COLUMBUS FIRE ALARM OFFICE AT 614-221-3132, ext. 72120.