311
Welcome to the 311 Customer Service Center!
311 will be unavailable from 11:00 p.m. on Thursday, April 17th through 2:00 a.m. on Friday, April 18th due to scheduled maintenance.
Select "Submit Request" to begin a new 311 request. Use “Account Login” to create or login to your 311 account.
As a resident of Columbus, 311 is your one stop shop for all non-emergency City services. See below to learn more about how 311 works for you.
Contact 311
24 hours a day
Online at - columbus.gov/311
Email at - 311@columbus.gov
Mobile App - Download CBUS 311 for iPhone
Mobile App - Download CBUS 311 for Android
Monday - Friday 7:00 AM - 7:00 PM
Call (614) 645-3111
Sign up for Updates
Sign up for email updates from the Department of Neighborhoods and other City Departments.
Language Access Information
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Emergency Phone Numbers
Police or Fire Emergency
Dial 9-1-1
During Non-Business Hours
Water Emergency
(614) 645-7788
Electric Emergency
(614) 645-7627
Sewer Emergency
(614) 645-7102