311 SERVICE CENTER – COMMUNITY ANNOUNCEMENTS.

OSU MOVE OUT / MOVE IN INITIATIVE - Beginning 7/27/19 through 8/13/19, the Refuse Division will not be scheduling bulk collections in the OSU Campus area due to the extremely high volume of bulk pick-ups from students moving out. The City will be conducting systematic sweeps and acceptable bulk items placed at the property’s collection point will be serviced during this time. ** Students and residents are encouraged to use one of the 17 Bulk Drop-off locations advertised** Any questions or concerns please contact 311

REFUSE DIVISION CONTAINER CONVERSIONS - Continuing through mid-December 2019, the Refuse Division will notify affected residents via mail with detailed information about the replacement of 300 gallon containers with 90 gallon containers. Impacted residents will receive a notice prior to delivery of new 90 gallon containers. Following is the updated conversion schedule:

2019 Conversion Schedule with Impacted Areas:

July

GEORGESVILLE ROAD STATION: BOUNDARIES: N-SULLIVANT AVE, S-THOMAS AVE, E-GLENWOOD AVE , W-I-70. CONVERT TO 90-GALLON FRONT CURB COLLECTION ON MONDAY, JULY 22, 2019,

GEORGESVILLE ROAD STATION: BOUNDARIES: N-TOWN STREET, S-SULLIVANT AVE, E-YALE AVE , W- S CENTRAL AVE/BREHL AVE. CONVERT TO 90-GALLON ALLEY COLLECTION ON JULY 22, 2019.

August

ALUM CREEK STATION: BOUNDARIES: N-MARYLAND AVE & E MAIN ST, S-E BROAD ST & FULTON, E-BARNETT RD, W-JAMES RD. CONVERT TO 90-GALLON FRONT CURB COLLECTION. DATE TO BE DETERMINED

September

ALUM CREEK STATION: BOUNDARIES: N-E BROAD ST, S-E MAIN ST, E-BARNETT RD, W-JAMES RD. CONVERT TO 90-GALLON FRONT CURB COLLECTION. DATE TO BE DETERMINED.


The City of Columbus Service Center provides a way for you, the resident, to submit a request for City Services. The Service Center is the single point of contact for requesting all non-emergency City services and is available to residents, City businesses, and visitors.

The Columbus Service Center is also known as "3-1-1"; its mission is to provide access to City services and City information with the highest possible levels of customer service. The "3-1-1" initiative strives to help City agencies provide efficient service delivery by allowing them to focus on their core missions, manage workloads efficiently, provide insight into the needs of residents, and measure how well services are delivered.

Call Center hours

Monday - Friday: 7:00 AM - 6:00 PM

Saturday/Sunday: Closed

Phone Number: (614)645-3111 or Email us

For a Police or Fire emergency, dial 9-1-1.

PLEASE NOTE: If you have a non-emergency Police or Fire issue that needs prompt attention outside the normal business hours of the 311 Service Center, please call (614)645-4545.

For water emergencies during non-business hours, call (614)645-7788.

For electric emergencies during non-business hours, call (614)645-7627.

For sewer emergencies during non-business hours, call (614)645-7102.

To report pollution in our rivers and streams or to report anything other than rain entering a storm drain, call (614)645-STREAM(7873) 24 hours a day.

FOR CRIB (PACK ‘N PLAY) EMERGENCIES DURING NON-BUSINESS HOURS CALL THE COLUMBUS FIRE ALARM OFFICE AT 614-221-3132, ext. 72120.