WELCOME to the new 311 website.
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If you would like to learn more about the new features, click here.
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Beginning 8/3/18, due to the influx of scheduled Bulk Pick up’s in the OSU Campus area from students moving in/out , the Refuse Division will be scanning the Campus area and collecting Bulk Items placed in the Alley’s and at the Curbs.
Any questions or concerns please contact 311
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The City of Columbus Service Center provides a way for you, the resident, to submit a request for City Services. The Service Center is the single point of contact for requesting all non-emergency City services and is available to residents, City businesses, and visitors.
The Columbus Service Center is also known as "3-1-1"; its mission is to provide access to City services and City information with the highest possible levels of customer service. The "3-1-1" initiative strives to help City agencies provide efficient service delivery by allowing them to focus on their core missions, manage workloads efficiently, provide insight into the needs of residents, and measure how well services are delivered.